Contact Us

Customer Support

Questions about products, sizing, an existing order, delivery or returns are welcome.

Email: pawcomfort.sara@gmail.com

Please include your order number when contacting us about an order. You can also use the contact form below.

Delivery

Orders are dispatched from a UK local warehouse. Processing normally takes 1–2 business days, followed by an estimated 3–7 business days for delivery.

Returns

Contact us before returning an item. We will provide return authorisation and the correct UK return address. See our Return and Refund Policy for the 14-day cancellation process and return-cost information.

Helpful links: browse dog crates; compare extra large dog crates; compare indoor dog pens.